Privacy Policy

1. Introduction

SharedServiceCompass ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines the ways in which we gather, utilize, divulge, and protect your data when you access our website sharedservicecompass.xyz or make use of our yacht charter services.

Your acceptance of the data procedures delineated in this policy is signified by your employment of our services. Adherence to privacy statutes such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy regulations in Canada is integral to this policy.

2. Information We Collect

2.1 Personal Information

Your provision of personal information to us is voluntary and occurs when you:

• Reserve a yacht charter
• Reach out to us via our website or by phone
• Sign up for our mailing list
• Complete forms on our website
• Engage in our surveys or special offers

The types of information we may collect include:

• Your name and contact details (such as email, telephone number, and address)
• Financial details for transactions (managed securely via external payment processors)
• Specific preferences and conditions related to the yacht charter
• Details of an emergency contact person
• Information about dietary requirements or health conditions, if shared with us

2.2 Information Collected Automatically

Information pertaining to your device and how you interact with our website is collected automatically when you visit:

• Your IP address and geographic details
• Type and version of the web browser you’re using
• Webpages you visit and the duration of your visits on our site
• Websites that directed you to ours
• Details on the device you’re using (model, screen resolution, etc.)

2.3 Cookies and Related Tracking Technologies

For an improved user experience on our website, we employ cookies and analogous tracking mechanisms. These are instrumental in:

• Maintaining your chosen settings
• Evaluating utilization and efficiency of the website
• Offering content tailored to your interests
• Enhancing the services we offer

Through your browser's settings or our consent manager for cookies, you can modify your preferences for cookies.

3. How We Use Your Information

The purposes for which we use your data include:

• Provisioning of Services: For carrying out yacht charter services, managing reservations, and corresponding about your bookings
• Support for Users: To address your queries and render assistance as necessary
• Transaction Handling: For execution of financial transactions and administration of invoices
• Protection and Safety: To secure the integrity of our operations and prevent deceitful behavior
• Promotional Outreach: To convey marketing materials and news, should you agree to receive these
• Website Enhancement: To analyze visitor behavior and advance our website's functionality
• Adherence to Law: To comply with prevailing laws and regulations

4. Disclosure and Sharing of Information

Your personal data is neither sold, exchanged, nor rented out to third parties. We may, however, disclose your information in these scenarios:

4.1 Providers of Services

We unveil details to third-party service providers who support us with: payment facilitation; website hosting and upkeep; email circulation; monitoring analytics and performance; customer service.

4.2 Legal Obligations

We may release your details in compliance with legal mandates, such as responding to legal processes, court orders, urgent circumstances, or inquiries into potential deception or unlawful actions.

4.3 Commercial Transactions

Your data might be transferred in the case of a merger, acquisition, or disposal of business assets, as part of the associated proceedings.

5. Safeguarding Your Data

We employ fitting technical and procedural measures to secure your personal data against unauthorized admission, alteration, disclosure, or destruction. These practices include encryption, safe servers, access limitations, consistent evaluations, and education for our personnel.

Nevertheless, please be aware that no internet-based transmission or electronic repository technique is infallible in terms of security. Hence, we cannot promise the absolute security of your data.

6. Retention of Data

We store your personal information only for the time required to satisfy the purposes for which it was gathered or as prescribed by legal mandates. Typical retention durations are:

• Charter Reservations: 7 years (for tax and legal reasons)
• Communications related to Marketing: until you opt to unsubscribe or request deletion
• Analytics of our Website: 26 months
• Assistance to Customers: 3 years following the most recent interaction

7. Your Rights and Options

You are endowed with rights concerning access, amendment, erasure (as permitted by law), portability, and the option to opt out from marketing communications, as well as control over cookies. You may exercise these rights by contacting us via the particulars provided later.

8. Services by Third Parties

8.1 Google Analytics

Google Analytics is utilized for an in-depth examination of how our website is used. To opt out, the Google Analytics Opt-out Browser Add-on is available.

8.2 Social Media Platforms

Our website may contain connections to social media entities, each with their own privacy provisions.

8.3 Payment Processing

Transactions are managed through payment processors who are compliant with the standards of PCI DSS.

9. International Transfer of Data

Your data may be transferred to and managed in nations other than Germany. When doing so, we maintain appropriate safeguards as per applicable privacy regulations.

10. Privacy of Children

Individuals below the age of 13 are not the target for our services, and we avoid collecting their data knowingly. If you believe we might have any data from or about a child, kindly inform us promptly.

11. Modifications to This Privacy Policy

This Privacy Policy may be amended to better align with our practices or in adherence to new legal stipulations. We will communicate changes by updating the published policy, notifying registered users via email, or by displaying a notification on our website. Continued use following the effective date signifies your concurrence to the changes.

12. Points of Contact

For any inquiries regarding this Privacy Policy or our data handling, please get in touch with us:

13. Adherence to Google Ads User Consent Policy

We abide by the consent policies set forth by Google Ads. Adjustments to your cookie/tracking preferences can be made at any time through our cookie configuration facilities.